Alright, I'm Bill, and I'm from Waco, Texas. Well, I had some problems with a wisdom tooth that I wanted extracted. Interestingly enough, after I had my surgery that day, Dr. Warren that evening called me to check on me and then told me if I needed anything to give him a call. Oh, he has a well-trained staff; he assigns you to one person that takes care of you throughout the entire procedure while you're working through his office. But he also wanted to know that I was comfortable with what he was doing, and so he goes through a complete explanation of whatever the plan is, what you need in the way of the dental implant or oral surgery. He just explains it to you in terms that you can understand, not technical terms—it's terms that I could understand what he's talking about.--Bill